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Privacy Policy

(pursuant to art. 13 of EU Regulation 2016/679 “GDPR”)

Privacy Policy

1. Data Controller

The Data Controller of personal data is CHICLITIC S.r.l., with registered office at Via 3 Novembre 58, Tombelle di Saonara (PD), VAT No. 04483980282, phone +39 049 0993665, e-mail: info@ojour.it.

2. Types of Data Collected

The website may collect and process the following categories of personal data:

  • Data voluntarily provided by the user, such as name, surname, e-mail address, phone number, shipping and billing address, and any other information entered in contact forms, newsletter subscriptions, or online purchases.

  • Browsing data, automatically collected during website use (IP address, browser type, operating system, visited pages, time spent on the website, etc.), for statistical and security purposes.

  • Cookies and tracking tools, used to improve navigation, analyze traffic, and offer personalized content and promotions. For more details, please refer to the website’s Cookie Policy.

3. Purpose of Data Processing

The personal data collected are processed for the following purposes:

  • Managing information requests and contact forms;

  • Enabling the purchase and delivery of products, as well as administrative and accounting management;

  • Sending commercial communications and newsletters (only with the user’s explicit consent);

  • Fulfilling legal, tax, and accounting obligations;

  • Ensuring network and website security;

  • Analyzing and improving user experience and service performance.

4. Legal Basis for Processing

The processing of personal data is based on the following legal grounds:

  • Performance of a contract or pre-contractual measures requested by the data subject (Art. 6, para. 1, letter b GDPR);

  • Compliance with legal obligations (Art. 6, para. 1, letter c GDPR);

  • Legitimate interests of the Controller (Art. 6, para. 1, letter f GDPR), for example, website security or fraud prevention;

  • Consent of the data subject (Art. 6, para. 1, letter a GDPR) for marketing and promotional communications.

5. Processing Methods

Data are processed using electronic, digital, and, in some cases, paper-based tools, with logic strictly related to the stated purposes and in compliance with the principles of lawfulness, fairness, and transparency.
Appropriate technical and organizational measures are adopted to ensure the security and confidentiality of personal data.

6. Data Communication and Disclosure

Data may be disclosed exclusively to the following entities for the purposes mentioned above:

  • Providers of IT and management services (hosting, website maintenance, payment services, logistics, and shipping);

  • Accounting, tax, and legal consultants;

  • Public authorities, where required by law.

Data will not be disclosed or transferred to third parties for unauthorized commercial purposes.

7. Data Transfer Abroad

Should it be necessary to transfer data to countries outside the European Economic Area (EEA), such transfer will take place in compliance with Articles 44 et seq. of the GDPR, ensuring an adequate level of protection for personal data.

8. Data Retention Period

Personal data will be retained for the time strictly necessary to achieve the purposes for which they were collected, and in any case in accordance with applicable legal requirements.
Data processed for marketing purposes will be retained until the withdrawal of consent by the data subject.

9. Data Subject Rights

The data subject has the right to:

  • Access their personal data;

  • Request rectification or deletion;

  • Restrict or object to processing;

  • Obtain data portability;

  • Withdraw consent at any time (without affecting the lawfulness of processing based on consent before withdrawal);

  • Lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it).

Requests may be sent to the Data Controller at: info@ojour.it

10. Minors

This website is not intended for users under the age of 16. CHICLITIC S.r.l. does not knowingly collect personal data from minors. Should such data be collected inadvertently, it will be promptly deleted.

11. Changes to This Privacy Policy

This Privacy Policy may be updated or modified over time. Any updates will be published on this page, with the date of the last revision clearly indicated.

Cookie Policy

Cookie Policy
1. Data Controller

The Data Controller is CHICLITIC S.R.L., with registered office at Via 3 Novembre 58, Tombelle di Saonara (PD), VAT No. 04483980282, phone +39 049 0993665, e-mail: info@ojour.it
.

2. What Are Cookies

Cookies are small text files that websites send to the user’s device (computer, smartphone, or tablet), where they are stored and then transmitted back to the same sites during subsequent visits.
Cookies allow the website to recognize the user’s device, improve navigation, and offer personalized services.

3. Types of Cookies Used

The website ojour.it uses different types of cookies, depending on their purposes.

a) Technical (necessary) cookies

These cookies are essential for the proper functioning of the website and allow normal browsing and use of its services.
They include, for example:

Session cookies, which ensure navigation continuity;

Authentication and security cookies.

These cookies do not require user consent.

b) Preference and functional cookies

These cookies allow the website to remember user choices (language, geographic area, products saved in the cart, etc.) and offer advanced and customized features.
Their use requires the user’s consent.

c) Analytical cookies

These cookies collect statistical information in an aggregated and anonymous form about the number of users and how they visit the website (most visited pages, time spent on the site, traffic sources, etc.).

The site may use:
Google Analytics 4 (GA4) — a web analytics service provided by Google LLC that uses cookies to analyze user behavior in an aggregated form.
The collected data (in anonymous form) may include partially masked IP addresses, browser type, operating system, and pages visited.
For more information, please visit:
https://policies.google.com/privacy

These cookies are activated only with the user’s consent.

d) Marketing and profiling cookies

These cookies are used to track user navigation on the website and across other domains, in order to display personalized advertising based on user interests.

They may be installed by:

Meta (Facebook & Instagram Pixel) – to monitor conversions and optimize advertising campaigns;

Google Ads – to measure campaign performance and deliver targeted ads;

Other integrated advertising or social media platforms (e.g., TikTok Ads, Pinterest Tag, etc.).

These cookies are installed only with the user’s explicit consent.

4. Managing Consent

Upon the first visit to the website, an information banner allows the user to:

Accept all cookies;

Reject all non-essential cookies;

Manage preferences by selecting the allowed cookie categories.

Users can change their preferences at any time by clicking the “Cookie Settings” link in the website footer.

Alternatively, cookies can also be managed or disabled through browser settings:

Google Chrome

Mozilla Firefox

Safari

Edge

5. Data Retention

The duration of cookie storage varies depending on their type:

Session cookies are automatically deleted at the end of the browsing session;

Persistent cookies remain stored until their expiration date or manual deletion by the user;

Third-party cookies follow the retention policies set by their respective providers (e.g., Google, Meta, etc.).

6. User Rights

Users may exercise their rights under Articles 15–22 of the GDPR at any time, including:

Request confirmation of whether their personal data are being processed;

Access, rectify, or delete their data;

Object to processing;

Withdraw consent previously given;

Lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it
).

Requests can be sent to: info@ojour.it

7. Changes to This Cookie Policy

This Cookie Policy may be updated periodically to reflect legal or technical changes.
Any updates will be published on this page, with the corresponding date of revision.

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